Customer support
We are here to make sure you get the very best out of your Simpro Europe bin lifters and stackers.
We have a team in place who can give advice and assistance over the phone, help you to order spare parts where needed or send someone in to fix your machine.
We can also give you updates on your order progress, delivery and installation, or co-ordinate a convenient time to come and service your machine.
How can we help you?
- Training
- Servicing and maintenance
- Extended warranty
- Breakdown (rare but it does occasionally happen)
- Help - something has gone wrong
- I need to make a change to my bin lifter set up
- I have a question about a bin lifter/stacker
- I need to change my installation date
Unless you need urgent assistance, please complete this form and we will respond within one working day.
If your enquiry is urgent, please call us on +44 7570 298877 during office hours or email us at technicalsupport@simpro-europe.com.